I was so happy when I found this company. I described the product that I needed and they found it for me immediately. Shipment was quick and the price was excellent. Customer service was amazing. I am forever grateful as this project turned out beautiful. The item just gave it, a high- quality touch.

High quality products and received fast shipping and a follow up call from customer service to ensure the product was satisfactory. Would definitely recommend to friends and family.

Everyone that I spoken with has been super helpful and courteous.
We had an issue with delivery (fed-ex) and Osborne immediately followed up with the delivery service and acknowledged our concerns. Excellent customer service and care!
Products are top notch too!

The items were received quickly and in great condition matching exactly what was ordered and needed

Very fast shipping, items packed well to protect them. Good customer service.

Fast delivery, arrived in perfect condition, excellent product all around.

It was so easy to find the style of island legs that we wanted for our kitchen. The information and pictures available made it really easy to shop for the island legs. Shipping was fast and they arrived without any damage. They even followed up with a phone call after we received our package to make sure everything was good with our order. Would definitely order from these guys again!

I live in the US Virgin Islands. I needed help to place my order for over seas delivery. The staff was incredibly helpful and pleasant. Received the chair legs I ordered timely and without a snag. Thank you. Donna

Customer Service people are always great to work with. Product quality is always top notch.

Maybe cheaper shipping options. Could not find one of these 3 items so ordered off Amazon to get free shipping, centering pins, leaf locks, levelers. Design and finish was outstanding. Instructions very good. Maybe have a selection of #10 cabinet screws you could order, had to use deck screws with washers to make it a cabinet type head.

Osborne provides quality products at a reasonable price in a timely fashion

The spiral table legs look fantastic. Just wished they were packaged a little better. I’d suggest wrapping each leg individually to avoid dents and dings.

There is nothing you need to do, we are satisfied with all areas.

Everything about Osborne blew me away. This was my first purchase through them, and for some reason the website wouldn't accept my order. I called their number listed on the page, and in less than 5 minutes the lady on the phone completed my order, and sent confirmation. My table legs shipped the same day and I received the shipment 2 days later. Incredible customer service, and the quality is great. Highly recommend Osborne to anyone, I will be using them again!!

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

Order was received when indicated, great quality, and received a phone call from customer service checking on my satisfaction —- great!

All the elements that I ordered were exactly what I wanted and they worked perfectly.

I have bought items before from Osborne and was always very satisfied with both the service and the products. I would recommend them for any specialty wood product.

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

As usual outstanding service, project CAS was ready for review the same day and actual project was ready the next day. Staff is very present and helpful.

I have ordered many items from them. Everything is always high quality. Customer service is also very helpful.

Delivery was much faster than promised. Wood quality was very good. Appreciated the follow up with a phone call to make sure everything was acceptable and my orders have been relatively small. Only possible suggestion would be if the faux bamboo would have been sanded a little more - but understand some customers may want it slightly rough.

I continue to order/purchase from Osborne due to the friendly and speedy service. Not so sure that I agree there should be a $40 charge for a CAD drawing that simply indicates measurement details. If the style ordered is completely custom, that would be more acceptable.

I ordered items both from Osborne and through Amazon. They thoughtfully combined the orders and sent it all at once. Packaging was great, delivery was fast, price was fair and product is exactly what I wanted.
Thank you!

This was my first order I was very pleased with the ease of ordering delivery was fast would definitely order again if needed

I have already given a detailed answer to this. This is the second time I was sent this survey. I am happy to comment, please look for my previous response.

Company called immediately after I ordered online to let me know my selection would be slightly delayed. We worked out an alternative selection that was in stock and it was promptly shipped. Cost on alternative was adjusted to the original pricing. Furniture feet arrived and are great. Excellent service. Highly recommend.

The items were delivered in a few days and the quality was very good.

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

Everything was excellent. Product was great. Shipping was quick. Very happy with everything