2nd time I have ordered from Osborn, and each time has been such a pleasure talking to someone that really knows the products they are selling. First time I ordered black walnut base for a dining table, the quality of the base and the ease of assembly was great. 2nd order, table slides and alignment pins were exactly as advertised. I have nothing but praise for the products I have received from Osborn. Don’t change a thing.

Really nothing to improve here - I picked the product of my liking and ordered it. I received the product fast and it was exactly how it was described and, more important, exactly how I imagined it to be.
A small detail for improvement. I ordered the first time with Osborne and I could not create an user account during the order process - it would not accept my email address. I had to create an account first and then log in to order.

Fast quality products. I'm in the wood industry and this company is top notch. You get what you pay for

Company response was quick and efficient. I received my order promptly and in new condition.
I wold use Osbourne Products again.

Ordered a sample item and received in a couple days. Great service!

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

The product is top knotch!! But my favorite part is that someone will contact you upon receiving an order to make sure there is no damage

Products were good and affordable- the shipping was a bit higher than anticipated, but that is likely out of your hands

We are very satisfied with the quality of the wood products and the prompt delivery.
we highly recommend Osborne wood Products.

As usual, customer support was superb. I was disappointed in the color match of the table leg laminations. Osborne replaced them immediately and provided return shipping for me to send the original ones back.

Phone service is always excellent. Staff is always helpful and knowledgeable about their products.

I am always satisfied with your service. It is top-notch, better than a lot of vendors we deal with.

Great doing business as always and in the past. I was satisfied with what I purchased. Thank you.
Carey.

Great service and fast shipping. I love the options available and ability to customize and pick from so many selections. I ordered some island legs and Osborne was the only place that had the style I wanted in the wood I needed. They arrived within a week of ordering in great condition. Will definitely use them again in my next project.

Bought from you for 20 years and have always received everything quickly, and the quality is impeccable!

The only negative I have is that there was no installation information. I guess it is assumed that all customers are experienced wood craftspeople but that is not the case. If you don't want to send instructions with each order, at least have them available when a customer asks for help.

Excellent customer service, I’ve used the pedestal slides several times and recently used the standard slides for a 17’ table. The slides at heavy duty and I would recommend them to anyone!!

I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

Always a pleasure to work with Osborne...and I appreciate that they follow up on each order to make sure everything is good.

Sales staff were very knowledgeable and were able to find exactly what I was looking for in your large inventory. The follow up calls regarding my order were sincerely appreciated. I will be a return customer.

I was so happy when I found this company. I described the product that I needed and they found it for me immediately. Shipment was quick and the price was excellent. Customer service was amazing. I am forever grateful as this project turned out beautiful. The item just gave it, a high- quality touch.

Received package in timely manner with excellent follow through on the customer service side. Everything arrived and looks fantastic on my ambrosia maple slab coffee table.
Thank you!

The inlay banding I bought is very good quality and I would buy it again. However, I think the amount you charge for postage is not justified by the weight and size of the packaging.

High quality products at reasonable prices. Plus fast shipping and ability to add additional processes as needed for specific jobs.

My go to source for tables.

Osborne provides quality products at a reasonable price in a timely fashion

You guys are top notch customer service. Knowledgeable reps…great packaging and quick delivery

I have ordered from Osborne Wood Products several times over the years. Every item is well made, beautiful and shipped quickly. Thank you!

Great product, incredible customer service. This is our second purchase and we will be back. We will let our friends and industry partners know what a great product you offer. Thanks

The person who helped me was very good and offered great service. I wanted 4 acrylic sofa legs and was told you only had 2 in stock based on the number I gave her. Once I scrolled down the page and saw the number for a set of 4 she checked and had four available. My fault for not being better prepared.
Thanks

I was highly satisfied with my order My corbels looked great and showed up earlier then promised
Great company to work with I will definitely be using them in the future