Extremely satisfied with your customer service. Questions answered promptly and product received so quickly I couldn't believe it. Would highly recommend your company.

Osborne Wood products are of excellent quality and are shipped in a timely manner.

Good product, timely response, excellent customer service!! Keep up the good work.

I loved the pedestal legs i bought. They exceeded my expectations.

Osborne is one of the only suppliers I can find for small wood molding/trim. I use these a lot in my artwork. I wish shipping costs could be reduced because the shipping costs me almost as much as the product. But all wood trims are securely packaged and shipped quickly.

I really don't see anything that needs improvement.
Your website works great, your products are great, your shipping department is great.
Don't mess with perfection!

The product is top knotch!! But my favorite part is that someone will contact you upon receiving an order to make sure there is no damage

Products were great. A slight problem with delivery but solved effectively. Also impressed with phone call to make sure we received products. Very satisfied!!

I have already given a detailed answer to this. This is the second time I was sent this survey. I am happy to comment, please look for my previous response.

The ordered items were totally up to specs.Requested color matching was superb and delivery time was amazingly fast for a custom order.

The entire transaction went smoothly in all respects. Products were well described, purchase procedures were clear (a rare situation with many other businesses), and the order was delivered intact and on time.

Mistake in shipping destination. Osborne corrected and covered expense. Thank you, excellent.

I was so happy when I found this company. I described the product that I needed and they found it for me immediately. Shipment was quick and the price was excellent. Customer service was amazing. I am forever grateful as this project turned out beautiful. The item just gave it, a high- quality touch.

The product was shipped quickly and arrived intact. I is just as advertised. I haven’t yet put it on my table, but I don’t foresee a problem. Service was very good.

Excellent product quality, exceptional customer service. I’ve ordered from Osborne twice and have been impressed both times with their friendly, helpful customer service. Both times there were shipping problems (neither were the fault of Osborne). Both times they followed up quickly and effectively to resolve the issues. Well done.
And the shelves and legs look great!

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

The cost of shipping and handling was SHOCKING. But I ordered anyway because I need the pieces for my project.

Good products. Great finishes. Easy online ordering. Quick delivery times. Will use them again for molding needs

The quality of the wood legs is good. They were delivered in good condition and on time. I will definitely order from Osborne again.

Quick order process, and our items were received in just a few day. Fabulous!

Quality product. Quick Service. and I especially appreciate the after delivery phone call from Osbourne asking if I'd received the product, Was it of good quality and was there anything else they could do to assist with purchase opportunities? Service like this is top shelf and very usual coming from an online product provider.

Fast and always comes in perfect condition and exactly what I order.

The person who helped me was very good and offered great service. I wanted 4 acrylic sofa legs and was told you only had 2 in stock based on the number I gave her. Once I scrolled down the page and saw the number for a set of 4 she checked and had four available. My fault for not being better prepared.
Thanks

The description of the table slides and which ones to order was accurate and helpful. The slides came quickly. The direction and set up was easy and the product worked great. Big upgrade for the dining table they were used on. The only complaint around the shop was that the slides were not solid maple, the were solid maple finger jointed together.

Always fast and responsive, ordering and shipping are simple. We've been ordering and adding to our showroom for several months, enabling customers to have a great selection to choose from.

Ordered the 2" rope molding to frame my 4X8 bathroom mirror. Appreciated the advice to finish immediately that was included. Whole process was easy and quick. Arrived within a couple days and the quality is excellent. Only issue is the shipping was extremely expensive as I ordered the 8 ft. piece. The shipping was 100.00. Insane as it was equal to my purchase price. Thinking there has got to be a method for cheaper packaging / shipping in 2024. :)

Received package in timely manner with excellent follow through on the customer service side. Everything arrived and looks fantastic on my ambrosia maple slab coffee table.
Thank you!

My island legs arrived in a couple of days and was packaged very well. Plan on continuing to make future purchases.

Excellent consumer service. Personally called to say that my inlay selection was on back order and to give me other options to complete my order.

The service was great! Quick turn around time and the legs were received when promised. I will highly recommend you.