Great service. Been awhile but need to start ordering again from you all more.

Great company, I love to do business with them. I’ve met the owner at a trade show and he is a great guy!! Five stars all the way!!!!

You guys are top notch customer service. Knowledgeable reps…great packaging and quick delivery

Excellent customer service to help me with detailed selections. manufactured and shipped very quickly with followup phone calls to see if they are what I anticipated. I highly reccomend this company.

As usual outstanding service, project CAS was ready for review the same day and actual project was ready the next day. Staff is very present and helpful.

My experience was great. My original order was damaged in transit. The customer service person took all of my information and had another shipment sent. I had the new moulding in hand in two days. I will order from Osborne in the future.

Completely satisfied with our order. Received the table base quickly and it was in great condition . Very easy to assemble and looked nice when finished.

The shipping was quick and the products were received in great shape. The quality of the workmanship was also first rate.

Everything was excellent. Product was great. Shipping was quick. Very happy with everything

Service and product was good and as expected, would recommend this company as a whole to any business.

A very polite lady helped me get the right unit for my table. She was very knowledgeable and prevented me from making a mistake and purchasing the wrong unit. I am impressed

The items were delivered in a few days and the quality was very good.

your product quality is first class and your employees service your clients well. Sara earned double points on this order for her patience. the only point i would make is that it should be possible to give freight estimates prior to going through the CAD process to avoid miunderstandings in the early process. Thanks to Osborne team Ulrich Krauskopf

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

I appreciate that they call to see that our order arrived on time and in good condition. That extra level of service is appreciated and makes you feel valued as a customer.

I’ve ordered turned table legs multiple times, and I’ve always had good service. The continued orders speak for themselves..

The quality of the product was very good. I would definitely use Osborne as my go to for furniture parts.
The website is a little difficult to use. There is not a return button or an easy way to return to the home page.

The website was very easy to use. My order was processed and shipped within a day! I received my order two days later. Everything was in excellent condition. The product was just as described and of very good quality. After my order arrived I received a call and email confirming that I received my order and that it was in perfect condition. I would recommend Osborne to anyone and I would order from there again.

The person who helped me was very good and offered great service. I wanted 4 acrylic sofa legs and was told you only had 2 in stock based on the number I gave her. Once I scrolled down the page and saw the number for a set of 4 she checked and had four available. My fault for not being better prepared.
Thanks

Extremely satisfied with your customer service. Questions answered promptly and product received so quickly I couldn't believe it. Would highly recommend your company.

Excellent product quality, exceptional customer service. I’ve ordered from Osborne twice and have been impressed both times with their friendly, helpful customer service. Both times there were shipping problems (neither were the fault of Osborne). Both times they followed up quickly and effectively to resolve the issues. Well done.
And the shelves and legs look great!

My island legs arrived in a couple of days and was packaged very well. Plan on continuing to make future purchases.

*** is the best and sooooo helpful... especially for me being a first time custom order and not knowing what I was doing. And...she was very patient with me. Thank you. 10 stars for Miss Jenny!!!

Great company to work with. Their customer service has followed up with every order purchased. If an item is not in stock it usually can be made the same or next day so turn around on orders is quick also.

Speedy delivery. The legs that I ordered seem to be of high-quality. I have yet to stain them to match my kitchen cabinets. Hopefully they take stain well. Will review after I get them stained.

Very happy with everything. Someone is always there to answer questions, which is very hard to find with most companies. Quality products. Extremely pleased it is produced in the United States.

This is a fantastic company. Ordered a custom built kitchen island. Everyone was super helpful from start to finish and in a very timely maner. We love the product and will definitely use Osborne Wood Products again.

They had what we needed and was expedited in a timely manner and was received in good condition.

The product I wanted had a long lead time but received the 4 wooded legs 3 weeks before originally date. Wooded legs were individually shrinked wrapped and well protected for shipping.

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.