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Customer Service

Meet Your Customer Service Team:


Customer Service Lead


Joined the Osborne Team in December 2005

"I love talking to our customers and listening to their ideas. It's also very satisfying when I am able to help a customer decide what they want or when I am able to help them with a problem to come up with, not just a satisfactory solution, but a solution that they are very pleased with."



Customer Service Representative


Joined the Osborne Team in November 2009

"Most of my knowledge of the woodworking industry has been learned while I have been with Osborne Wood Products. I have learned a great deal about the industry including the differences in wood species, the variety of woodworking fields, product applications, and different furniture components. My favorite part of being a Customer Service Representative is getting to know our customers!"



Customer Service Representative


Joined the Osborne Team in August 2012

" I like using 'Sherlock Holmes skills' to figure out solutions to problems that present themselves during the day. So many times when the phone rings, it is a customer with a unique situation, and they are asking me for an answer."



Customer Care Advocate


Joined the Osborne Team in August 2016

"It's great getting to work with friendly people who love what they do. I love the fact that I get to help our customers make their dreams come to life and help them figure out how to make their projects work just right. It really is a rewarding job that I've grown to love."



Customer Service Representative


Joined the Osborne Team in August 2016

"I enjoy working with our customers daily to meet the needs of their unique projects. It is very rewarding to have our customers be pleased with our products that turn their furniture pieces into staple items in their homes. I also love the positive atmosphere that each employee makes a priority daily. It is great to be surrounded by such encouraging co-workers."


Questions? Placing an order? Looking for Assistance?
Speak with a Customer Service Representative by Calling us at 1-800-849-8876