OSBORNE BUILDER'S STUDIO
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CUSTOMER FEEDBACK
Certified with more than 6,206 reviews.
First time ordering and the product came very quickly and well packaged. Product was just what I was looking for and worked great in my project. Product was as advertised and great quality. I will be ordering in the future. Great price!
February 26, 2026Items arrived timely. Customer service was great in offering assistance and communicating timing.
February 19, 2026I was completely satisfied with the customer service and the fine wood products I received. Osborne does an excellent job all around. I highly recommend this company for fine wood craftsmanship!
December 26, 2025Osborne Wood Products saved us from a kitchen remodeling nightmare. During construction, we learned that power to the kitchen island had to drop from the ceiling to the counter, making a 6' pole a central design feature. We found exactly what we needed --- a custom pole to carry the wire and harmonize with the contemporary granite and tile work. They worked with our contractor to custom-craft to the exact measurements. Thank you, Osbourne Wood Products team, for saving us from a kitchen nightmare.
February 26, 2026Great Experience! Very fast shipping and excellent communication. The product is perfect for my space and great quality!
May 10, 2026I had an issue with the product delivered and the customer support team was fabulous in helping to identify the issue and resolve it.
February 26, 2026I order feet for my new cabinets. The order came quickly and packaged very well. The wood feet seem of good quality. Very satisfied.
November 27, 2025This was the second time Ive turned to Osborne Wood Products for my projects. This time I ordered 4 alder legs to raise up a sofa. Very pleased with the quality I received. Pieces were finish sanded to a high quality. Also ordered the leg bolt kit and after watching the online tutorial felt very comfortable executing the install which was very successful. Easy to navigate the website, lots of shipping feedback was provided while waiting for delivery. You guys did great! Really nice to be able to buy quality products from quality company!
April 16, 2026We needed to make a return and you made it easy for that to happen. An actual person answers the phone making our life easier when contacting Osborne. Thank you for all of your help.
March 6, 2026I ordered beadwork molding strips to replace parts on an antique piece of furniture. Items were shipped quickly and were well packaged. Quality was excellent. Thanks for the great service.
March 2, 2026
Everything was great and the people were very helpful and friendly. I only ordered a sample and that went well as well. My only issue is the cost of shipping for a full length piece of about 4 feet in which I dont need a full length, it could even be broken in two which is considered custom. Other than that all was well. I know rules are rules and I respect that.
Best wishes
Good efficient phone support and ordering
Good products
Good fast shipping
The black walnut pedestal base is beautiful. I thought that I would have to prep it more before finishing. Will definitely purchase again.
February 6, 2026I like the shape of the table legs. I am painting them now. The table I am making will match another one I made perfectly
May 29, 2026Excellent product and customer service. Extremely fast shipping as well
September 26, 2025Good service and products arrived as expected. Quality is very good
April 17, 2026Table legs are exactly what we wanted. They arrived as anticipated.
October 9, 2025Good info on the site, allowed me to choose the right slides
September 12, 2025Product arrived amazingly fast and looked better than we had imagined.
August 28, 2025Super high-quality service and replaced damage products from carrier with no hesitation 😃
December 7, 2025
Liked the light rails a lot. Ill need some more stock and a longer piece.
Only drawback is the shipping cost but Ill place an order for what I need shortly.
I just love your quality products and the quick delivery of them
March 30, 2026I have had great experiences with Osborne Wood Products, and their customer service representatives are the best!
May 21, 2026I continue to be pleased with Osborne's table products. The table legs from Osborne from my recent order were of high quality materials and workmanship was excellent. When the box arrived I was initially concerned due to the simple cardboard box that fit around the wood without bubble wrap or some other protective layer. There was no evidence of damage to the cardboard and the legs were fine. Just makes me wonder if I got lucky with the shipping given the unprotected wood. Something to consider.
February 27, 2026This is an outstanding organization! Top notch service and fantastic customer service!
February 9, 2026Website navigation, descriptions, info very clear. Shipping time very quick. Product quality is impressive. Did not start my project yet, but table leg dimensions and appearance will suit kitchen table project perfectly. Will definitely recommend Osborne Wood Products to fellow woodworkers.
February 12, 2026I appreciated the personal distance and I found the product to be of very high quality. I think the online directions as to which product is right for you were good but could have been a bit more complete. Perhaps step by step video to choose your product or a bit more on the algorithm which actually led me to the wrong product.
January 1, 2026
Ordering was very quick and easy
They are always kind and product is always awesome and arrives very fast and packaged well
Great business would definitely recommend
Fastest shipping, great quality and even call to verify you got it. Will continue to order as needed.
February 6, 2026Outstanding service from beginning to end. I worked with your team to custom design a table kit. I could not be happier. Everyone with whom I interacted was professional, competent, and courteous. Thank you for a great experience.
July 18, 2025OUR FACILITY
Osborne Wood Products, Inc. is located in the beautiful mountains of Toccoa, GA. Founded in 1979, the manufacturing and distributing facility has been serving the kitchen & bath and furniture industries for over 45 years. Excellence, quality and courtesy remain the primary areas of focus for the company.
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