OsBlog

Recently, Osborne Wood Products was able to participate in a job fair held at Bob Jones University.  Leon Osborne and JR, his executive assistant, traveled to Greenville to attend this event.

For those unfamiliar with the school, Bob Jones University is a Christian university, and has a high reputation with area businesses.  Other notable facts about the school include that the Bob Jones University Museum and Gallery is said to hold one of America’s finest collections of Italian paintings.

Twenty to Thirty businesses were present at the job fair, with around 500 students having walked through in all.  The event was set up in a large conference hall with the business each represented at their exhibit tables.  The atmosphere was business professional, in keeping with the school’s dress code.  Booklets were  made so the students were aware of all of the job opportunities, with attention being given to jobs specifically geared toward graduates.  The participating businesses were also each given the opportunity to post job listings on a free web site the school posted for the students to browse.

From the job-oriented school tours we have done to college and university events such as this, we are always excited about opportunities to be a part of that process in the life of a student; helping to equip them for the transition that begins at graduation.

In the above photo, JR speaks with a student at Osborne’s exhibit table.  Products featured on the table from left to right are:  1456 Classic Reeded Island Leg, 4070 Bridle Bun Foot, 8005 Venice Classic Corbel, 8030 Milan Corbel with Acanthus Leaves, and 1301 Colonial Coffee Table Leg.

Recently we had the privilege to receive an email from a satisfied customer (we love those!), and we just wanted to say thank you for telling us.  It is always good to hear what we’re doing well.

We use customer feedback as a guage of sorts, to tell us what we’re doing well and need to keep up, what we could be doing better, and even things like whether or not to proceed with new products that are in development (see the previous post and feel free to leave a comment letting us know what you think)!  Your feedback, for any issue or reason, is very important to us.

Here is what Alex had to say:

“I ordered some island legs last week and asked if they could be shipped same day to help me meet an installation schedule. When I ordered, it was already passed your cutoff time. I gave my home number, but I called from my work. Something happened with my credit card information and Cindy took the time to track me down back at work so that the order could get sent out. I received the legs the next morning and made the installation deadline. Rarely have I experienced such great customer service. Her care and concern to ensure the order was shipped says wonders about her and your company. Osborne Wood will definitely be my first choice for purchases. Thank you, Alex”

So, thank you to Cindy J. for taking such good care of him! And thank you to Alex for sharing that with us.

You can feel free to send any feedback to info (a) osbornewood . com (just remove the spaces, and replace the (a) with @).