Our order came one day later than expected, but we were advised in advance that it was going to be delayed.

I just started using Osborne and the experience has been a A number one!!! The communication is excellent, products delivered quickly, and most importantly, the products have been of great quality!! I hope to continue do business with these people for years to come!

Jeff

The initial shipment of the inlay was done on the cheap and one inlay fell apart due to rolling around styrofoam. Replacement shipment was done the way you used to ship and was the correct way to ship inlay. Amazon sells inlay … so just trying to help you compete.

Excellent product, exactly as described. Well packaged, arrived in perfect condition.

Great website. Was able to search and maneuver easily. Great products. Great prices. Help available when needed.

You guys are great and we love usng your products..just wish we would get more traditional and detail oriented projects so we can use even more. I predict it is coming!

Friendly service, delivered on time. Good product at a reasonable price.

Excellent company. Great quality and always on time with orders.

The legs are just as ordered and already rough-sanded!! They are exactly what we needed for our new farm table.

Wonderful product line--- love the videos-- Customer support is outstanding---

I ordered inlay for a chess board I am making for my grandson. Your product exceeded my expectations. I am very pleased with my purchase and will order again. Shipping was prompt and inlay was very protected during shipping.

I had an excellent experience working with this company! Every aspect of communication was just perfect! Excellent details and excellent response time!

Ours is a restoration project that we started forty years ago, and never finished because stripping the decorative beading proved impossible
Osborne to the rescue! Just what we needed, delivered in a timely fashion with excellent customer service.
On to the next project!

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

Amazingly fast turnaround for custom items without any sacrificing of quality!

*** is the go-to place for woodworkers, builder’s and cabinet-makers alike. They are a specialty business that continues to be successful because of the quality product and variety that they offer. Shipping is always timely and they pack their product to survive the rigors of trucking! I am very pleased and plan to return to *** for all my woodworking needs!

The legs worked out great I used them on a kitchen project I rounded the edges with a 3/8 bit.

Ordering was so easy and finalizing was perfect. Worked through some minor changes for the perfect base to an antique table we have as a coffee table. Looks as good as the original.

Highly recommend. Have already mentioned to two other people how good experience was.

I drove about 2 1/2 hours to pick up the beading trim I needed for a bath renovation to go inside board and batten. It’s not finished yet but is going to look amazing. Crazy thing is my GPS took me in circles and my trip ended up taking a total of 5 1/2 hrs. Just didn’t want to ship the product. Very nice people to work with😊

Great communication,nice selection of products. Even called to check in after I received the order to make sure everything ok

Every went smoothly. We ordered one of your sample kits and it was shipped immediately. Very happy with your services thus far.

The website was very easy to use. My order was processed and shipped within a day! I received my order two days later. Everything was in excellent condition. The product was just as described and of very good quality. After my order arrived I received a call and email confirming that I received my order and that it was in perfect condition. I would recommend Osborne to anyone and I would order from there again.

Had a custom order, and the product exceeded my expectations. Thank you!

The quality of the wood legs is good. They were delivered in good condition and on time. I will definitely order from Osborne again.

Great service. Great shipping and even followed up to make sure I got everything.

Excellent… I’ll be a repeat customer.

I have ordered from Osborne for 15-20 years and have always been pleased with the quality and pricing of their offerings. This recent purchase was a non-stock product that was able to be produced in an extremely timely fashion so that to me it felt like it was stocked. As a custom cabinet manufacturer trying to implement lean principles it was impressive to see a vendor demonstrating great service in getting me what I wanted, when I wanted it, and for a price I was happy to pay for it.

The ordering process was great. Customer service was very attentive to my order. I would recommend Osborne there products are excellent.

Osborne is always a pleasure to do business with. We recently ordered a custom leg, a variation of one of their standard options.

We requested a quote, received the quote the same day, We then sent in our requirements, slightly different than the original request, We asked to speak their designer to explain the change. The designer immediately sent us a CAD drawing for our approval, same day.!
The best part of all was that they and made and shipped it out the same day!

Amazing product, great craftsmanship and it arrived in excellent condition within 3 days. Very impressed