OSBORNE BUILDER'S STUDIO
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CUSTOMER FEEDBACK
Certified with more than 6,206 reviews.
Inlays are too thin to work with. But too expensive to not use. I do not know if I will be using you again.. using a card scraper does not always work. Not much room for error. Hope you understand. Thanks.
January 1, 2026Product came as ordered but disappointed in the quality of the table slides. Im building an heirloom harvest table and the slides have imperfections and low grade maple was used
February 13, 2026Packing could use a little improvement - putting hardware in with the table guides caused one end of the box to break open - losing half the hardware if ordered, needing replacement and causing delays
March 19, 2026Easy to use website and easy chat feature if you need assistance.
May 18, 2026A wonderful company to do business with. I can't say enough about their wonderful service. The peninsula leg I ordered was sent out immediately in substantial packaging and delivered within a couple of days. The leg itself is perfectly turned and sanded, ready for painting. I appreciate the follow-up call to see if everything went okay. All around top notch company!
December 25, 2025I received a follow up call on my shipment after it arrived and I appreciated that because I had mistakenly double ordered an item.It was addressed promptly. Thank you.
October 9, 2025easy ordering, timely delivery but the delivery fee killed me (and my estimate)!
October 22, 2025Always accommodating with special orders. Custom drawings are same day turnaround; delivery is only a few days. We have been purchasing cabinet components from Osborne Wood Products for a couple of years and have had absolutely zero problems. Staff is friendly and knowledgeable. A big shout-out to *** , *** , *** , and *** for superior customer service!
February 26, 2026I custom ordered a set of legs, and the process was fast and easy, communication was excellent, they came out great and were shipped fast. I've been using Osborne for over ten years, they are terrific.
January 8, 2026Great looking wooden product, very detail, shipped very quick, well packaged, great addition to my project.
December 11, 2025The products are perfect as always, from a long time customer
September 26, 2025So easy to work with. They responded to my questions quickly and since I had a special order, they provided a drawing for me to approve. From beginning to end, it took only about a week to get my legs and they were exactly as pictured. Im very pleased and Im looking forward to attaching them to my table.
October 15, 2025Quality well made products, easy yo use website, quick shipping but rather high shipping costs. Would suggest option for a lower cost shipping choice. Thank you!
January 2, 2026Items arrived timely. Customer service was great in offering assistance and communicating timing.
February 19, 2026My legs order came were exactly what I wanted. Delivery excellent and quality top notch.
February 12, 2026Customer support was excellent, I enjoyed the process and the product. I will shop there again. The craftsmanship was excellent
March 5, 2026The table slides ordered are extremely well made and should last for years.
December 12, 2025Replacing our kitchen island legs as we start to remodel. The 4 inch legs were excellent, well manufactured and give a more solid look over the previous 3 inch legs. Wall crafted, quickly delivered, and couldnt be happier.!
May 1, 2026
Delivery time was so fast! Product options were endless. Quality of the island legs was excellent
I got a phone call from customer service several days after receiving the product to ask how things were and that was nice. Highly recommend!
Perfect end product every time! Friendly and helpful at every turn.
January 8, 2026
Product that I received was in excellent condition and was easy to work with
I was surprised to find that it was easy to cut because it was square already
I would definitely use this company again
All products received were in good condition and arrived in a timely manner. The quality of goods is excellent. I have used their products in the past and have had good success.
March 19, 2026Website navigation, descriptions, info very clear. Shipping time very quick. Product quality is impressive. Did not start my project yet, but table leg dimensions and appearance will suit kitchen table project perfectly. Will definitely recommend Osborne Wood Products to fellow woodworkers.
February 12, 2026
FYI - I returned for refund, 4 legs via UPS yesterday(order #738635) with expected delivery date of Monday, Dec 15th. UPS tracking number = 1z59ra010333082009 . Retern #RMA739558 on box.Thanks! Intend to reorder right size.
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We were extremely happy with your entire process and product! It was easy to place the order and it came super fast!! We were able to repair our vintage dining room set and it now opens up for the leaves like new!! It definitely saved a piece of furniture from the land fill!!! If the opportunity arises, I would definitely recommend you !!
January 17, 2026Received the four legs in three days. Nothing to complain about.
June 19, 2025We are so very happy with all the products we have ordered at Osborne and the customer service is superb!!!!
February 12, 2026We were very satisfied with the order process, shipping, and delivery; the package was delivered very promptly, especially since we needed the product quickly. The product itself was also in good shape and worked perfectly for our project. All in all, a great experience.
October 22, 2025You had the wood bases I need for my table project and the wood I wanted them in. Reasonable price. Arrived on time. Already installed. A pleasure doing business with you.
September 12, 2025Super quick delivery! Beautiful workmanship! Cant wait to see the finished kitchen island with these beautiful legs!
February 19, 2026OUR FACILITY
Osborne Wood Products, Inc. is located in the beautiful mountains of Toccoa, GA. Founded in 1979, the manufacturing and distributing facility has been serving the kitchen & bath and furniture industries for over 45 years. Excellence, quality and courtesy remain the primary areas of focus for the company.
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