OSBORNE BUILDER'S STUDIO
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CUSTOMER FEEDBACK
Certified with more than 6,206 reviews.
Easy to use website and easy chat feature if you need assistance.
May 18, 2026I was very satisfied with the legs I ordered for the bathroom vanity. They were solid wood and cut perfectly square. Packaged nicely with no damage. I just randomly found this company on the internet and Im glad I did. I will definitely use them again.
February 20, 2026no issues easy order process, haven't had to contact customer support, yes
April 9, 2026This was my third order of table legs from Osborn. Similar to my two previous orders, the ordering process was smooth with no issues. The table legs arrived in exceptional condition thanks to excellent packing. They look great. I was contacted by customer service to ensure my package arrived and was in excellent condition. Thanks for the follow up.
February 26, 2026I was very satisfied with the product and its shipping. I received the product faster than I expected. Your customer service has been excellent. They called to check and make sure the packages were delivered with no damage and ensure I was satisfied. Top rated service/product. Would definitely recommend to others.
September 26, 2025I don't believe with our economy your company can help much but wish prices were not as costly along with shipping , etc, But as always you do get what you pay for and your products are quality.,
April 9, 2026Very easy to order, good quality as expected, Quick delivery
February 12, 2026One item was received with defects but customer service was very prompt and a replacement was received very quickly. Feedback I provided about the packaging was implemented as well. Excellent service!
January 1, 2026Table legs are exactly what we wanted. They arrived as anticipated.
October 9, 2025Replaced 100 yr old table sliders with new Osborne rack and pinion system (40 x 2 3/8 x 5 - 40" Standard Equalizing Table Slide [79" Opening] in Soft Maple). Exceptional quality product, instructions on installation, and final function. Table no longer shakes and is super cool when we extend the leaves and see the new mechanism inside. Will recommend to friends. Thanks!
February 19, 2026We drove to Osborne to pick up an order and see other items in person before ordering. They were so friendly and helpful. The showroom is very small, but they brought items we requested from the back for us to see. The product quality is great. The only complaint I have is that their shipping costs are very high, even when shipping in state.
April 16, 2026Super high-quality service and replaced damage products from carrier with no hesitation 😃
December 7, 2025Service was great! I had ordered 4 four inch furniture legs months ago for a table I am building and as I finally approached the end of this project, realized that the table would be more stable with a fifth leg. Ordered the leg and within a few days it arrived.
October 9, 2025Osborne Wood Products has a huge selection of wood products and you can select the wood species you want. Placing an order was easy, they have excellent customer service and stand by the pricing and quality products they sell. Purchased Hickory table legs #5091 for a game table and they are gorgeous! Highly recommend Osborne Wood Products, Inc!
January 19, 2026
I have recommend you to other people.
Right now your a 10 in my book.
Thanks,Les
It was easy to place the order and I received it quickly without any issues. Everything looked great!
January 19, 2026Website is comprehensive and easy to navigate. Order process is also easy. Order arrived very quickly, packaging was very protective of the contents. The follow up phone call from Osborne was appreciated, and impressive inasmuch as it was a relatively small order. Thanks you.
June 23, 2025The product was exactly as described, and the customer service was exceptional.
June 20, 2025Yes, beautiful product. 1 came damaged but great customer service and speedy delivery! TY!
May 11, 2026This is a great company to work with. They have friendly customer service representatives that are very knowledgeable about their products. Their delivery time is fast and the products always arrived in great condition.
April 9, 2026Everything was great - easy ordering, it came quickly and I love the product. I used it as a fluting on cabinet doors and it looks sick!
May 6, 2026Very happy with the table slides I order and the customer support that was given. Very happy with experience.
January 24, 2026I appreciated the personal distance and I found the product to be of very high quality. I think the online directions as to which product is right for you were good but could have been a bit more complete. Perhaps step by step video to choose your product or a bit more on the algorithm which actually led me to the wrong product.
January 1, 2026We have been a customer of Osborne for over 20 years and are very pleased with their customer service, delivery and support. If on the occasion we had an issue with an item they took care of correction the issue without any hassle. We highly recommend them as a supplier for wood accent needs.
April 23, 2026Packing could use a little improvement - putting hardware in with the table guides caused one end of the box to break open - losing half the hardware if ordered, needing replacement and causing delays
March 19, 2026
Every thing I have ever ordered has been delivered promptly. The customer service is always top notch . They actually call and check in to make sure your products arrived.
Most importantly its a quality product and Ive never had any complaints.
Cut Above Cabinetry
Liked the light rails a lot. Ill need some more stock and a longer piece.
Only drawback is the shipping cost but Ill place an order for what I need shortly.
The customer service was excellent. We received our items very quickly and really like how the wood legs look.
January 17, 2026High quality, great selection, and friendly, prompt service. What more could you ask for? Would highly recommend and have!
April 9, 2026I like how you make it easy ordering and do quick shipping. Thanks!
December 18, 2025OUR FACILITY
Osborne Wood Products, Inc. is located in the beautiful mountains of Toccoa, GA. Founded in 1979, the manufacturing and distributing facility has been serving the kitchen & bath and furniture industries for over 45 years. Excellence, quality and courtesy remain the primary areas of focus for the company.
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