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CUSTOMER FEEDBACK
Certified with more than 6,232 reviews.
I received a follow up call on my shipment after it arrived and I appreciated that because I had mistakenly double ordered an item.It was addressed promptly. Thank you.
October 9, 2025Product was as described. Well packaged not damaged whatsoever. It came with screws and feet for the table legs, that was a nice surprise.
June 11, 2026I make custom furniture and the oak table legs I ordered arrived quickly and were exactly as advertisedwell made and to specifications. I wouldnt hesitate to order from Osborne in the future.
May 25, 2026Also great service and fast delivery. Keep up the good work!
May 27, 2026So easy to work with. They responded to my questions quickly and since I had a special order, they provided a drawing for me to approve. From beginning to end, it took only about a week to get my legs and they were exactly as pictured. Im very pleased and Im looking forward to attaching them to my table.
October 15, 2025I was pleasantly surprised with my counter legs. Got to my home quickly, they are absolutely beautiful and packed well.
May 29, 2026Always get prompt service and speedy delivery on products I order.
June 11, 2026the young lady was professional and handled the transaction quickly and helped me pick out exactly what I needed. Was in and out quicker than I expected
January 1, 2026I first ordered a sample piece of a light rail molding which was a simple process. My only negative comment would be that at only 2 5/8 long, it was much smaller than expected, especially for the $*** shipping fee. I did make a purchase based off of it, as it fit my overall size requirements. I was a bit hesitant, hoping I would love the look with my cabinet style when it arrived. In the end I was very pleased with the molding, as well as the fast 2 day delivery.
October 31, 2025The customer service was great. I was able to get my questions answered through the live chat on the site. The information really helped with my decision on what type of wood to order for my table. I was delighted by the fact that they followed up with a phone call after the table was delivered to see if I had any questions or concerns. The team was very friendly and knowledgeable.
November 7, 2025I was very satisfied with my entire experience with Osborne Wood: they are professional and attentive to detail, even on small projects. I would definitely recommend Osborne Wood to others.
December 6, 2025We ordered several large posts for a job. They came in quickly and they are beautiful. We will definitely be ordering more in the future. Thank you.
April 17, 2026I appreciated the personal distance and I found the product to be of very high quality. I think the online directions as to which product is right for you were good but could have been a bit more complete. Perhaps step by step video to choose your product or a bit more on the algorithm which actually led me to the wrong product.
January 1, 2026The table legs were beautiful and received in perfect condition in a very timely manner. I have legs from Osborne before and will buy from them in the future
March 19, 2026
Good efficient phone support and ordering
Good products
Good fast shipping
Ordering was simple, details were relevant, shipping was on time, and I got a follow up call to make sure we got our island legs. The quality of the white oak round legs we ordered is phenomenal!! Such a beautiful well made product.
January 23, 2026Had good communication with shop and the work as well as the finished product was done exactly as expected. Thanks Much.
August 14, 2025I ordered a wood that's known for having knots. They contacted me to make sure I understood that before releasing for shipment. They arrived packed nicely. Quality product. Love
March 5, 2026
The whole order process and the quality of the machining was excellent.
Thank you
I was very satisfied with the legs I ordered for the bathroom vanity. They were solid wood and cut perfectly square. Packaged nicely with no damage. I just randomly found this company on the internet and Im glad I did. I will definitely use them again.
February 20, 2026
FYI - I returned for refund, 4 legs via UPS yesterday(order #738635) with expected delivery date of Monday, Dec 15th. UPS tracking number = 1z59ra010333082009 . Retern #RMA739558 on box.Thanks! Intend to reorder right size.
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Received my order one keg short and you sent another right away. Great service. Thank you
December 6, 2025
I would like to thank you and the entire team at Osborne. It was an awesome experience dealing with the team, from purchasing to customer pickup of my order. Thank you!
I would love to have a Tee shirt (3 X) so I could advertise this wonderful company!
Thanks again
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It was my first time ordering from Osborne and I was very pleased with the quality of the product and the staff who assisted me. I will be using them again on future projects.
December 8, 2025Online info and dimensions of products are good. Appreciated followup call from Diana.
December 20, 2025Our purchases met all of our expectations. thank you. We appreciate your attention to detail and the included hardware needed to install the items. The wood items were exactly as described and were the right choice for our business.
April 27, 2026
The process for getting custom Island legs was very smooth and easy from first design to approval.
Awesome quick delivery after design, to our shop! Looking forward to doing more business!
Osborne Wood Products offer top quality products with fast turnaround and excellent customer service. Im sorry I couldnt give you 10 stars.
May 30, 2026From ordering, approval of custom drawings to a timely delivery of product it was a pleasure working with the folks at Osborne Wood Products, Inc. Highly recommend!
August 14, 2025First time ordering and the product came very quickly and well packaged. Product was just what I was looking for and worked great in my project. Product was as advertised and great quality. I will be ordering in the future. Great price!
February 26, 2026OUR FACILITY
Osborne Wood Products, Inc. is located in the beautiful mountains of Toccoa, GA. Founded in 1979, the manufacturing and distributing facility has been serving the kitchen & bath and furniture industries for over 45 years. Excellence, quality and courtesy remain the primary areas of focus for the company.
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