Everything was great except the shipping charges. They are too high.

Great product, fast delivery, even had someone call a few days after receiving to make sure I was satisfied. I would definitely recommend Osborne Wood Products and will be ordering more products for myself. Thanks for the positive experience!! RLJackson

I am a repeat customer. Excellent product at great price with quick delivery. I do wish there was a cheaper shipping option though even if it took a few more days to arrive.

I rarely, if ever, provide feedback. But Osborne has been so incredible impressive with their services that I had to. The timing, professionalism, prices, and follow up after I received my order to make sure I’m happy, has led me to order more things through their company.
I’m building a house right now and this type of customer service is impossible to find. I am so happy with the island legs I received. They were milled exactly to my specifications at a very affordable rate that made it easy to get what I wanted. Thank you!

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

I have had communications already. I love your products and your service but have an issue on the delivery

Have ordered many times from Osborne and have always been pleased with products.

Order was received when indicated, great quality, and received a phone call from customer service checking on my satisfaction —- great!

The items were delivered in a few days and the quality was very good.

The product was perfect, communication was clear, and delivery was quick and seamless!

The kit is really good. A few things I would change is either providing or recommending a drill bit for drilling out the holes for the long screws that connect from the skirt to the leg. For the red oak it’s hard to drive the screws in directly. A slightly longer bit for the screwdriver would be helpful too.

Osborne wood products has the absolute best products!!! They are my go to for any type of legs or table hardware!

Your company always does a great job, and the service is spot on all the time.
I would highly recommend you to others.
Sincerely,
***

The quality of the product was very good. I would definitely use Osborne as my go to for furniture parts.
The website is a little difficult to use. There is not a return button or an easy way to return to the home page.

Great service. Been awhile but need to start ordering again from you all more.

Easy to work with, very accommodating, solved problems quickly, speedy delivery

Everything went super smooth. Better than that, actually - *** knew exactly what I needed and made the custom order a breeze. Not only that, but I ordered one day and had the order in my hands the very next day.

I was extremely happy with my purchase. It was a beautiful island leg. It arrived quickly and was even better than I expected. I will definitely be recommending you!

The order arrived yesterday after a minor delay going through agricultural inspection/customs in Auckland.
We are very pleased with the quality of your products and packaging which are excellent, as has been your customer service. The Mission-style square legs and frame will finish our island bench perfectly, transforming our new kitchen.
Please feel free to quote me.
Thank you.
Rob Kent
Onga Onga, New Zealand

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

The person who helped me was very good and offered great service. I wanted 4 acrylic sofa legs and was told you only had 2 in stock based on the number I gave her. Once I scrolled down the page and saw the number for a set of 4 she checked and had four available. My fault for not being better prepared.
Thanks

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

They had what we needed and was expedited in a timely manner and was received in good condition.

High quality products and received fast shipping and a follow up call from customer service to ensure the product was satisfactory. Would definitely recommend to friends and family.

The service is impeccable. From the cheerful greeting when someone answers the phone up to the quick delivery service. I have been using Osborne products for years. Their continued and outstanding service never dissappoints.I will be a customer for life. Looking forward to my next project that i will be needing them.

Excellent customer service. Fast shipping, there have been many times I'll receive my table legs in less than 24 hrs. Reliable product, I've never received anything from them that wasn't top quality. I sell $***-*** dining tables and depend on Osbourne's high quality products. My business wouldn't be the same without y'all.

The quality and price are spot on. Wanting to create a one of a kind island and your products made it possible. Nice selection—quick shipping

At this time everything went smooth and I do not see any areas that could use improvement

Very quick service. Item was as advertised and perfectly wrapped in transit. Craftmanship was lovely and selection of wood types exceptional. Highly recommend.

You have the best customer service I have ever experienced. I have already recommended you to friends!