I don't see how it could get any easier or better.

We are so appreciative of your business. You all always have what I need and most times ship that same day. Thank you for your exceptional products and service.

There is nothing you need to do, we are satisfied with all areas.

Great products, great service! Fast and easy to order, easy to design and custom order stuff. Superb customer service and follow up. Had two instances that we needed to custom design something and they were very spot on and knowledgeable! Great job on running this company! Highly recommend your products and customer care.

Ordered samples. Product arrived quickly and the follow up by customer support was unexpected. I highly recommend Osborne and I will be ordering from them in the near future.

The instructions were very helpful. Installing a pair of the equalizer sldes the first time was a bit of a challenge. The big problem that we ran into was the removal of the old, standard table slides. One was still minimally glued in place in a single spot, the second slide was glued in hugely and took alot of pounding to free from the underside of the table top.
After completing the installation of the new equalizer slides, the table top was able to be pulled open with a single hand very easily.

The quality of the wood legs is good. They were delivered in good condition and on time. I will definitely order from Osborne again.

Dianne in Customer service was extremely helpful in helping me determine which table extensions i needed to fix my 13 year old dining table.

your product quality is first class and your employees service your clients well. Sara earned double points on this order for her patience. the only point i would make is that it should be possible to give freight estimates prior to going through the CAD process to avoid miunderstandings in the early process. Thanks to Osborne team Ulrich Krauskopf

Products were great. A slight problem with delivery but solved effectively. Also impressed with phone call to make sure we received products. Very satisfied!!

Really nothing to improve here - I picked the product of my liking and ordered it. I received the product fast and it was exactly how it was described and, more important, exactly how I imagined it to be.
A small detail for improvement. I ordered the first time with Osborne and I could not create an user account during the order process - it would not accept my email address. I had to create an account first and then log in to order.

It was so easy to find the style of island legs that we wanted for our kitchen. The information and pictures available made it really easy to shop for the island legs. Shipping was fast and they arrived without any damage. They even followed up with a phone call after we received our package to make sure everything was good with our order. Would definitely order from these guys again!

Very quick service. Item was as advertised and perfectly wrapped in transit. Craftmanship was lovely and selection of wood types exceptional. Highly recommend.

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

Shape and finish of the legs is great but the color match of the pieces of white oak ain't too nice. Even after staining there is a stripey appearance. More care should be taken to glue up pieces that are similar in color.

Everything was great except one of the the legs had a shallow socket for the skirt board to fit into. We just had to saw off a bit of the skirt board “peg” area. Sorry can’t remember proper names. Thanks!

The service and quality is great. I got my order in a timely matter. Table legs came packaged very well. Overall, good experience.

I have ordered many items from them. Everything is always high quality. Customer service is also very helpful.

Arrived fast and everything seem good as describe what was on the website

The products were wonderful. The shipping was fast, and everything was delivered in excellence condition.

the item I received wasn't what I wanted. I called the customer service number and spoke to them about a return. They were very quick, and agreeable. I was able to complete the process in the matter of a couple of minutes. I am satisfied with the outcome of the entire process. Everyone was easy to deal with and very professional.

Very happy with my purchase. Order process was very easy and communication was clear from order to delivery.

Fast quality products. I'm in the wood industry and this company is top notch. You get what you pay for

Hi! As I had noted in my previous feedback, the only comment I have is that the shipping cost was a bit high for such a simple package. Otherwise 5 stars for your website, service and the product.
Thanks!

The product was perfect, communication was clear, and delivery was quick and seamless!

I was well satisfied with the product! The help I received was top notch as well!

We always get quality components that are delivered on time. That is what a good supplier is supposed to do. I wish there were more like Osborne.

I was extremely happy with my purchase. It was a beautiful island leg. It arrived quickly and was even better than I expected. I will definitely be recommending you!

Our company doesn't require the products very often, but when we do, the service we get from Osborne is always good quality and the service is very efficient.