It was our first time using Osborne Wood Products and we were blown away! Every step of the way I dealt with someone who was professional, kind and efficient. Each step was explained and the process moved quickly and expertly.

Excellent and fast service with follow up call! Nice! I would purchase from you again since the quality was great!

All the elements that I ordered were exactly what I wanted and they worked perfectly.

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

I was so happy when I found this company. I described the product that I needed and they found it for me immediately. Shipment was quick and the price was excellent. Customer service was amazing. I am forever grateful as this project turned out beautiful. The item just gave it, a high- quality touch.

Diana was a great help! Wood was high quality, Will order again.

Osborne and its staff went above and beyond providing me with a great product (table legs) and a outside the box request to plane 6 boards for my table top. I call that exceptional, along with the very helpful staff. Thanks again!!

I loved the pedestal legs i bought. They exceeded my expectations.

The Osborne website was easy to navigate. After placing my order I received a quick response/confirmation. The product arrived quickly and well packaged.

I am a repeat customer. Excellent product at great price with quick delivery. I do wish there was a cheaper shipping option though even if it took a few more days to arrive.

I love the set of maple legs I purchased from Osborn Wood. A local wood shop, Long Leaf Wood, made an amazing desk with them and I'm very pleased. Osborne Wood had a wonderful selection of table legs, they were easy to order from and speedy with the delivery. I'm grateful I chose Osborne Wood Products for this project.

Customer Service people are always great to work with. Product quality is always top notch.

I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

The order process was easy, the items were top quality were shipped so quickly. I’m so glad I found Osborne wood products - thank you!

Customer service was very god and delivery was faster than expected.
Only problem is total cast, by the time you add duty, freight and taxes it very expensive. Eight table legs less than ***us cat me nearly ***. cad. I have ordered a catalogue and will see if there is anything else I could use

I have already given a detailed answer to this. This is the second time I was sent this survey. I am happy to comment, please look for my previous response.

Great service and even received a follow up call for our small order.

I'm very satisfied with the product, customer service , the ordering process. Customer service is very helpful and they answer all my questions. Professional group of people.

Great company to do business with. Items arrived in perfect condition and fast delivery. I would highly recommend this company to other. They always follow up with an email to make sure purchase was received in great condition. This is very much appreciated.

Definitely will recommend you to my friends. Your product arrived timely as promised and your care to package the 3 brackets ensured it arrived undamaged. Beautiful brackets.

Good product, timely response, excellent customer service!! Keep up the good work.

Our company doesn't require the products very often, but when we do, the service we get from Osborne is always good quality and the service is very efficient.

Helpful and knowledgeable from initial contact. From ordering to delivery with unbelievable speed....and my order was a special order piece. Thank you Osborne Wood Products

This was my first order I was very pleased with the ease of ordering delivery was fast would definitely order again if needed

They had what we needed and was expedited in a timely manner and was received in good condition.

I did not set up a user name and password when I ordered previously—then it would not allow me to order another item later without the user name and password. There should be a guest check out option.

Always in stock products
Arrives in a reasonable amount of time

Very quick service. Item was as advertised and perfectly wrapped in transit. Craftmanship was lovely and selection of wood types exceptional. Highly recommend.

Very satisfied with the mouldiings had to match existing cabinets and the egg and dart molding was perfect.