Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

, Highly recommended this company’s wood products. Have used Osborne for many years for my small business. I have made Hundreds of tables while using Osborne legs and have never had 1 customer complain or get a call back.Osborne Is Quality 👍🏻

Excellent experience each time I order from Osborne. I have called a few times for tech help and they treat me with respect. Quality of the wood products I get are very very good. And they ship fast.

Too good to be true!

I ordered items both from Osborne and through Amazon. They thoughtfully combined the orders and sent it all at once. Packaging was great, delivery was fast, price was fair and product is exactly what I wanted.
Thank you!

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

Stellar experience from beginning to end. Greatest compliments regarding all wood and hardware products.

we were very satisfied with the entire experience with osborne wood products!

Just what I was looking for.....however the shipping was high.

Very satisfied. Would recommend Osborne highly. They had a terrific array of wood products, and most importantly, exactly what I needed.

The order was processed very quickly and we received it within days. I received a call days later following up to ensure the order was received and OK. Nobody does that these days and I really appreciated their interest. I am impressed.

Appreciate the replacement of the one damaged leg we ordered. Customer service was very professional and helpful.

2nd time I have ordered from Osborn, and each time has been such a pleasure talking to someone that really knows the products they are selling. First time I ordered black walnut base for a dining table, the quality of the base and the ease of assembly was great. 2nd order, table slides and alignment pins were exactly as advertised. I have nothing but praise for the products I have received from Osborn. Don’t change a thing.

Thrilled that you could make custom leg extenders to my specifications - and so quickly! Price was great, quality great and speedy service. Thank you!
Shipping cost to Canada was a steep price however.

Ordering from the website was easy with a nice selection of legs to choose from. The legs I received were well made and perfect for my project. I had to return the first order because the legs I chose were too large for my table and they made the return very easy. Will definitely use them and highly recommend them to all!

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

As usual outstanding service, project CAS was ready for review the same day and actual project was ready the next day. Staff is very present and helpful.

It was my first order nice product and quick service
Will use them again in the future

The inlay banding I bought is very good quality and I would buy it again. However, I think the amount you charge for postage is not justified by the weight and size of the packaging.

Mistake in shipping destination. Osborne corrected and covered expense. Thank you, excellent.

Osborne has the best customer service I’ve experienced in a very long time. I am amazed by them and look forward to doing more projects so I can purchase from Osborne again. Keep up the amazing work!!!

You guys are top notch customer service. Knowledgeable reps…great packaging and quick delivery

Service and product was good and as expected, would recommend this company as a whole to any business.

The product was perfect, communication was clear, and delivery was quick and seamless!

Osborne and its staff went above and beyond providing me with a great product (table legs) and a outside the box request to plane 6 boards for my table top. I call that exceptional, along with the very helpful staff. Thanks again!!

Great company to do business with. Items arrived in perfect condition and fast delivery. I would highly recommend this company to other. They always follow up with an email to make sure purchase was received in great condition. This is very much appreciated.

We were very happy with the order process, emails on order and shipping, and I even got a follow up phone call to ensure that everything arrived as expected!! Great company from start to finish!!

I have used Osborne Wood products for 3 projects, and it has been a delight each time. The selection, pricing, and delivery were all above expectations. I received a phone call the day after delivery to ensure that everything arrived in satisfactory condition - who does that any more?

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

All the elements that I ordered were exactly what I wanted and they worked perfectly.

This is a fantastic company. Ordered a custom built kitchen island. Everyone was super helpful from start to finish and in a very timely maner. We love the product and will definitely use Osborne Wood Products again.