It was our first time using Osborne Wood Products and we were blown away! Every step of the way I dealt with someone who was professional, kind and efficient. Each step was explained and the process moved quickly and expertly.

The website was very easy to use. My order was processed and shipped within a day! I received my order two days later. Everything was in excellent condition. The product was just as described and of very good quality. After my order arrived I received a call and email confirming that I received my order and that it was in perfect condition. I would recommend Osborne to anyone and I would order from there again.

Helen did a wonderful job. Our 79 inch table slide was ordered on Sunday and delivered on Thursday of the same week. Nice job, I was able to locate your siite via Google search, and was pleased with the whole experience.. Our 80 year old table is like new.Thank you.

Osborne made a custom dining room table leg to replace a broken one. The process of giving them the initial specifications, approval of the sketches provided, and final production and delivery of the new table leg took less than a week.

The customer service rep that I spoke to about changing the shipping date was a delight to work with. She went into the order and changed the shipping date for me (I was going to be out of town when the order should arrive) so that I would not have to cancel the order and then reorder. As always the Leg Kit arrived unscathed from shipping and ready for finishing and final assembly.

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

We find great products from Osborne for our homebuilding and design work. Always receive the items quickly, correctly, and well packaged.

Fast quality products. I'm in the wood industry and this company is top notch. You get what you pay for

I ordered items both from Osborne and through Amazon. They thoughtfully combined the orders and sent it all at once. Packaging was great, delivery was fast, price was fair and product is exactly what I wanted.
Thank you!

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

Great product, fast delivery, even had someone call a few days after receiving to make sure I was satisfied. I would definitely recommend Osborne Wood Products and will be ordering more products for myself. Thanks for the positive experience!! RLJackson

I am very pleased with my 3 Island legs made of White Oak.
Quality crafted, packaged well and quick delivery. It only took 1 week to arrive.
I even received a follow up call to see how I liked the product.

Very satisfied with the mouldiings had to match existing cabinets and the egg and dart molding was perfect.

The products I ordered came in a timely manner and are well made! I am a custom cabinet shop that is always concerned with the quality of products, mine included, so I appreciate quality workmanship!

The only negative I have is that there was no installation information. I guess it is assumed that all customers are experienced wood craftspeople but that is not the case. If you don't want to send instructions with each order, at least have them available when a customer asks for help.

We had an excellent experience with Osborne Wood - from perusing the website to ordering and returning an item to finding the right wooden legs and ordering them. Excellent customer service with an unusual personal touch. Thank you! We're not professional furniture builders, just home hobbyists, and maybe not a typical customer. Still, we are delighted to have found you on the web!

Excellent customer service to help me with detailed selections. manufactured and shipped very quickly with followup phone calls to see if they are what I anticipated. I highly reccomend this company.

Everything was excellent. Product was great. Shipping was quick. Very happy with everything

Very quick processing and good communication. Website wasn't the most user friendly as it took a little while to find what I was looking for, had to scroll through a number of items that weren't relevant to my search.

Quick & Easy to use website and product came in boxed so there would be no damage.

Ordering was so easy and finalizing was perfect. Worked through some minor changes for the perfect base to an antique table we have as a coffee table. Looks as good as the original.

Fast delivery, arrived in perfect condition, excellent product all around.

Quick turnaround. Great quality products. Packaged well, items arrived undamaged. Thanks again.

Great communication,nice selection of products. Even called to check in after I received the order to make sure everything ok

The instructions were very helpful. Installing a pair of the equalizer sldes the first time was a bit of a challenge. The big problem that we ran into was the removal of the old, standard table slides. One was still minimally glued in place in a single spot, the second slide was glued in hugely and took alot of pounding to free from the underside of the table top.
After completing the installation of the new equalizer slides, the table top was able to be pulled open with a single hand very easily.

You guys are top notch customer service. Knowledgeable reps…great packaging and quick delivery

The product was shipped quickly and arrived intact. I is just as advertised. I haven’t yet put it on my table, but I don’t foresee a problem. Service was very good.

The service was great! Quick turn around time and the legs were received when promised. I will highly recommend you.

Osborne is one of the most awesome companies we buy from. The service and products are top notch!

Dianne in Customer service was extremely helpful in helping me determine which table extensions i needed to fix my 13 year old dining table.