Your company always does a great job, and the service is spot on all the time.
I would highly recommend you to others.
Sincerely,
***

I did not set up a user name and password when I ordered previously—then it would not allow me to order another item later without the user name and password. There should be a guest check out option.

I am very happy with the service, the support they give to the client , and the speed of delivery. Thank you very much, I definitely recommend it to other clients.

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

Fast quality products. I'm in the wood industry and this company is top notch. You get what you pay for

Great communication,nice selection of products. Even called to check in after I received the order to make sure everything ok

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

Hi, Your staff & service was great. Very friendly, helpful and the product arrived when they said it would. The only negative I see is that the pieces that I bought are rough and will require a lot of sanding. Is there an option to buy from Osbourne pre sanded bamboo stick material?
Thanks,
***

I rarely, if ever, provide feedback. But Osborne has been so incredible impressive with their services that I had to. The timing, professionalism, prices, and follow up after I received my order to make sure I’m happy, has led me to order more things through their company.
I’m building a house right now and this type of customer service is impossible to find. I am so happy with the island legs I received. They were milled exactly to my specifications at a very affordable rate that made it easy to get what I wanted. Thank you!

Table legs I received were awesome. Can't wait to finish this project and start another. Will be ordering more of this particular leg.

Excellent products, delivered as promised.

The shipping costs are high given the weight and size, especially since other companies offer much lower shipping costs or offer it free through Amazon Prime.

The only negative I have is that there was no installation information. I guess it is assumed that all customers are experienced wood craftspeople but that is not the case. If you don't want to send instructions with each order, at least have them available when a customer asks for help.

Walnut feet arrived fast and appeared as advertised. What was nice is the follow up phone call and email and show my satisfaction.

Very quick shipping and excellent quality! Price also very good!

The products were wonderful. The shipping was fast, and everything was delivered in excellence condition.

Yes I would recommend your company to everyone needing your product. Great customer service and the wood legs I ordered are just wonderful.

The service and quality is great. I got my order in a timely matter. Table legs came packaged very well. Overall, good experience.

The Osborne website was easy to navigate. After placing my order I received a quick response/confirmation. The product arrived quickly and well packaged.

We were very happy with the order process, emails on order and shipping, and I even got a follow up phone call to ensure that everything arrived as expected!! Great company from start to finish!!

I feel that price is high because there is not a lot of options for buying legs in the market hence they deliver high pricing. No contractor pricing so I only use when I have to.

There were a number of problems with the delivery, all caused by FedEx. The people I spoke to at Osborne Wood were very helpful, and the company stood behind that. Two replacement orders had to be made - one ruined by rain, one went missing (both were not properly delivered to my house), but the co. ordered the replacements without complaint. I would absolutely recommend to others! And I will never order anything that has to be delivered by FedEx again.

Stellar experience from beginning to end. Greatest compliments regarding all wood and hardware products.

I have used Osborne Wood products for 3 projects, and it has been a delight each time. The selection, pricing, and delivery were all above expectations. I received a phone call the day after delivery to ensure that everything arrived in satisfactory condition - who does that any more?

Great selections, competitive prices and fast shipping, what else could you ask for!! Been doing business with this company for over 10 years, always got what I'm looking for and usually ships same day as ordered. Great company to work with!

Happy with purchase and items. Would like option to purchase boards at same time to match legs.

Extremely satisfied with your customer service. Questions answered promptly and product received so quickly I couldn't believe it. Would highly recommend your company.

The quality of the wood legs is good. They were delivered in good condition and on time. I will definitely order from Osborne again.

2nd time I have ordered from Osborn, and each time has been such a pleasure talking to someone that really knows the products they are selling. First time I ordered black walnut base for a dining table, the quality of the base and the ease of assembly was great. 2nd order, table slides and alignment pins were exactly as advertised. I have nothing but praise for the products I have received from Osborn. Don’t change a thing.

Everything was great except one of the the legs had a shallow socket for the skirt board to fit into. We just had to saw off a bit of the skirt board “peg” area. Sorry can’t remember proper names. Thanks!

I ordered 4 maple table legs and they are perfect in all respects. Service and shipping were excellent.