Your product was great with great customer service and I was impressed that you called to ask.

Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

Awesome table foot , worked with some minor adjustments after being finished the bolts were wider than my original leg so I had to drill a hole for one bolt to make it work but otherwise it works great even better than the original 100% recommend this product to anyone looking to build a table or replace a table foot will probably order the other 3 needed so it all matches :)

Super fast delivery. Product exactly as described. I’ve also ordered your farmhouse table legs from Amazon and I’ve been very pleased.

Always in stock products
Arrives in a reasonable amount of time

Everything was excellent. Product was great. Shipping was quick. Very happy with everything

Extremely satisfied with your customer service. Questions answered promptly and product received so quickly I couldn't believe it. Would highly recommend your company.

9 OF 10 you will have what I need. Easy to order, and they get here quickly. Would definitely recommend you to others.

Everyone that I spoken with has been super helpful and courteous.
We had an issue with delivery (fed-ex) and Osborne immediately followed up with the delivery service and acknowledged our concerns. Excellent customer service and care!
Products are top notch too!

The inlay banding I bought is very good quality and I would buy it again. However, I think the amount you charge for postage is not justified by the weight and size of the packaging.

It is always a pleasure to work with this company and there products never disappoint.

Mistake in shipping destination. Osborne corrected and covered expense. Thank you, excellent.

The ordering process was very easy and very price forward. There was no hidden fees. Every wood had the price next to it so cost was well known. Shipping was fast and very well packaged.

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

Always have what I need, and I get it quick

This company was excellent to work with and went the extra mile to get some information I requested on the product before I purchased.

Excellent experience each time I order from Osborne. I have called a few times for tech help and they treat me with respect. Quality of the wood products I get are very very good. And they ship fast.

Too good to be true!

The quality of the product was very good. I would definitely use Osborne as my go to for furniture parts.
The website is a little difficult to use. There is not a return button or an easy way to return to the home page.

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

I was very pleased with the customer service!!! I am certainly glad to have found your company and will definitely be buying from you again.

I am extremely happy with the quality of the 6 chair legs I ordered, your excellent customer service and fast delivery to Canada. The chair legs arrived undamaged and were well protected in the box, and I would not hesitate to recommend Osborne Wood Products to family and friends. Thank you and keep up the good work!
***

Great Service and very fast delivery considering how far it needed to be shipped!

The person who helped me was very good and offered great service. I wanted 4 acrylic sofa legs and was told you only had 2 in stock based on the number I gave her. Once I scrolled down the page and saw the number for a set of 4 she checked and had four available. My fault for not being better prepared.
Thanks

Very quick service. Item was as advertised and perfectly wrapped in transit. Craftmanship was lovely and selection of wood types exceptional. Highly recommend.

It was our first time using Osborne Wood Products and we were blown away! Every step of the way I dealt with someone who was professional, kind and efficient. Each step was explained and the process moved quickly and expertly.

We are always very p[leased with the Osborne products.

I really don't see anything that needs improvement.
Your website works great, your products are great, your shipping department is great.
Don't mess with perfection!

I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.

The items were received quickly and in great condition matching exactly what was ordered and needed