Received exactly what I ordered. Excellent customer service and I will do business with Osborne wood products in the future.

Excellent response time on ordering the product, shipping and receiving. Great job!

You had the product - square, wood, drawer knobs - that I could not find locally. I will shop again the next time I can't find what I'm looking for to finish a project.

I have had communications already. I love your products and your service but have an issue on the delivery

The ordering process was easy, the products are fantastic! I would definitely recommend Osborne Wood Products to fellow craftsman.

Really nothing to improve here - I picked the product of my liking and ordered it. I received the product fast and it was exactly how it was described and, more important, exactly how I imagined it to be.
A small detail for improvement. I ordered the first time with Osborne and I could not create an user account during the order process - it would not accept my email address. I had to create an account first and then log in to order.

Everything went smooth.as glass, order form was easy, product was great and the only thing that surprised me a little was how quickly it got here. very impressed.

Delivery was much faster than promised. Wood quality was very good. Appreciated the follow up with a phone call to make sure everything was acceptable and my orders have been relatively small. Only possible suggestion would be if the faux bamboo would have been sanded a little more - but understand some customers may want it slightly rough.

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

The shipping was quick and the products were received in great shape. The quality of the workmanship was also first rate.

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

Yes I would recommend your company to everyone needing your product. Great customer service and the wood legs I ordered are just wonderful.

I live in the US Virgin Islands. I needed help to place my order for over seas delivery. The staff was incredibly helpful and pleasant. Received the chair legs I ordered timely and without a snag. Thank you. Donna

Very fast shipping, items packed well to protect them. Good customer service.

They carried a very hard to find trim piece that I needed. The price was good, and it shipped very quickly.

Osborne Wood products are of excellent quality and are shipped in a timely manner.

We are very satisfied with delivery, customer service and yes we would recommend to others.

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

Bought from you for 20 years and have always received everything quickly, and the quality is impeccable!

Excellent consumer service. Personally called to say that my inlay selection was on back order and to give me other options to complete my order.

Very helpful didn't try to sell me anything I didn't need.

We had a very good experience with Osborne. The materials came faster than we expected and arrived in excellent condition

High quality products and received fast shipping and a follow up call from customer service to ensure the product was satisfactory. Would definitely recommend to friends and family.

Every thing from the initial discussion to the purchase went great.
I will be installing the new slides soon.
Thank yiu

I was so happy when I found this company. I described the product that I needed and they found it for me immediately. Shipment was quick and the price was excellent. Customer service was amazing. I am forever grateful as this project turned out beautiful. The item just gave it, a high- quality touch.

Quick & Easy to use website and product came in boxed so there would be no damage.

Top to bottom, start to finish could not have been better

I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

Buying quality products from a quality supplier…that is Osborne Wood products to me