I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

I am extremely happy with the quality of the 6 chair legs I ordered, your excellent customer service and fast delivery to Canada. The chair legs arrived undamaged and were well protected in the box, and I would not hesitate to recommend Osborne Wood Products to family and friends. Thank you and keep up the good work!
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As usual, customer support was superb. I was disappointed in the color match of the table leg laminations. Osborne replaced them immediately and provided return shipping for me to send the original ones back.

The entire transaction went smoothly in all respects. Products were well described, purchase procedures were clear (a rare situation with many other businesses), and the order was delivered intact and on time.

I was very pleased with the customer service!!! I am certainly glad to have found your company and will definitely be buying from you again.

The service and quality is great. I got my order in a timely matter. Table legs came packaged very well. Overall, good experience.

THE BEST! Everyone is extremely helpful and they have a genuine interest in assisting their customers to find the optimal product for their project. PLUS they follow up to be sure that your product arrived safely and that you are satisfied. Wow! We will definitely use them for any future wood & trim projects. Thanks!

My island legs arrived in a couple of days and was packaged very well. Plan on continuing to make future purchases.

It was my first order nice product and quick service
Will use them again in the future

Osborne Wood products are of excellent quality and are shipped in a timely manner.

Great customer service, and a follow up call to make sure I got my sample . And a second one after my order was delivered ! Thank you !

I ordered items both from Osborne and through Amazon. They thoughtfully combined the orders and sent it all at once. Packaging was great, delivery was fast, price was fair and product is exactly what I wanted.
Thank you!

Customer Service people are always great to work with. Product quality is always top notch.

It is always a pleasure to work with this company and there products never disappoint.

At this time everything went smooth and I do not see any areas that could use improvement

Helen did a wonderful job. Our 79 inch table slide was ordered on Sunday and delivered on Thursday of the same week. Nice job, I was able to locate your siite via Google search, and was pleased with the whole experience.. Our 80 year old table is like new.Thank you.

Highly recommend. Have already mentioned to two other people how good experience was.

The order was processed very quickly and we received it within days. I received a call days later following up to ensure the order was received and OK. Nobody does that these days and I really appreciated their interest. I am impressed.

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

I ordered a set of 4 kitchen table legs. I received them promptly and they where just what I needed.

Walnut feet arrived fast and appeared as advertised. What was nice is the follow up phone call and email and show my satisfaction.

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

I work order parts for cabinets and tables from Osbourne often. I can find just the right pieces needed to complete a custom design. Great products, great service, and speedy shipping.

The shipping was quick and the products were received in great shape. The quality of the workmanship was also first rate.

They had what we needed and was expedited in a timely manner and was received in good condition.

Great company to work with. Their customer service has followed up with every order purchased. If an item is not in stock it usually can be made the same or next day so turn around on orders is quick also.

Very easy, seamless purchasing process; immediate acknowledgement; prompt shipping.
Reliable and consistent service!

The kit is really good. A few things I would change is either providing or recommending a drill bit for drilling out the holes for the long screws that connect from the skirt to the leg. For the red oak it’s hard to drive the screws in directly. A slightly longer bit for the screwdriver would be helpful too.

Happy with purchase and items. Would like option to purchase boards at same time to match legs.

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.