Everything was great except one of the the legs had a shallow socket for the skirt board to fit into. We just had to saw off a bit of the skirt board “peg” area. Sorry can’t remember proper names. Thanks!

Received package in timely manner with excellent follow through on the customer service side. Everything arrived and looks fantastic on my ambrosia maple slab coffee table.
Thank you!

The order was received quickly after placing online, and received in good condition. I was also happy to receive a personal call a day later to confirm we had received the order as expected. Great Customer Service and the corbel we received was beautiful. :)

Osborne Wood is the best. They do quality work and their customer service is stellar. I could get products closer to me and avoid shipping charges but it’s worth it to me knowing I’m going to always be happy with the product and their service!

The items were delivered in a few days and the quality was very good.

The description of the table slides and which ones to order was accurate and helpful. The slides came quickly. The direction and set up was easy and the product worked great. Big upgrade for the dining table they were used on. The only complaint around the shop was that the slides were not solid maple, the were solid maple finger jointed together.

Very happy with everything. Someone is always there to answer questions, which is very hard to find with most companies. Quality products. Extremely pleased it is produced in the United States.

Always fast and responsive, ordering and shipping are simple. We've been ordering and adding to our showroom for several months, enabling customers to have a great selection to choose from.

The shipping was quick and the products were received in great shape. The quality of the workmanship was also first rate.

Easy to work with, very accommodating, solved problems quickly, speedy delivery

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

only took one phone call to get done what i needed. once agreed thats what i wanted confirmed through email and 8 days later it showed up on my doorstep. follow up phone call from company confirmed i had it and was pleased with their work. definitely would order from this company again.

Service and product was good and as expected, would recommend this company as a whole to any business.

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

I have already given a detailed answer to this. This is the second time I was sent this survey. I am happy to comment, please look for my previous response.

The quality of the product was very good. I would definitely use Osborne as my go to for furniture parts.
The website is a little difficult to use. There is not a return button or an easy way to return to the home page.

There were a number of problems with the delivery, all caused by FedEx. The people I spoke to at Osborne Wood were very helpful, and the company stood behind that. Two replacement orders had to be made - one ruined by rain, one went missing (both were not properly delivered to my house), but the co. ordered the replacements without complaint. I would absolutely recommend to others! And I will never order anything that has to be delivered by FedEx again.

Very easy to work with, and I would definitely use them again

The product and service are excellent. Keep working on your packaging solutions to get rid of styrofoam. I appreciate that you used some recyclable packing materials, but the styrofoam is nasty and creates a waste issue. Thanks!

Great Service and very fast delivery considering how far it needed to be shipped!

I don't see how it could get any easier or better.

Products were good and affordable- the shipping was a bit higher than anticipated, but that is likely out of your hands

I am a relative newbie to wood working and will never have the tools to build stable completely on my own. The table base kits I have purchased have allowed me to build a beautiful table twice .

Always have what I need, and I get it quick

My experience was great. My original order was damaged in transit. The customer service person took all of my information and had another shipment sent. I had the new moulding in hand in two days. I will order from Osborne in the future.

I ordered 4 maple table legs and they are perfect in all respects. Service and shipping were excellent.

Customer service is always great. Product always in stock, arrives in a timely manner, with no flaws. Easy sell to our customers and easy to move through the shop and stain room.

I am very pleased with my 3 Island legs made of White Oak.
Quality crafted, packaged well and quick delivery. It only took 1 week to arrive.
I even received a follow up call to see how I liked the product.

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

High quality products at reasonable prices. Plus fast shipping and ability to add additional processes as needed for specific jobs.

My go to source for tables.