This is a fantastic company. Ordered a custom built kitchen island. Everyone was super helpful from start to finish and in a very timely maner. We love the product and will definitely use Osborne Wood Products again.

Great company to work with. Their customer service has followed up with every order purchased. If an item is not in stock it usually can be made the same or next day so turn around on orders is quick also.

Definitely will recommend you to my friends. Your product arrived timely as promised and your care to package the 3 brackets ensured it arrived undamaged. Beautiful brackets.

You had the product - square, wood, drawer knobs - that I could not find locally. I will shop again the next time I can't find what I'm looking for to finish a project.

There were a number of problems with the delivery, all caused by FedEx. The people I spoke to at Osborne Wood were very helpful, and the company stood behind that. Two replacement orders had to be made - one ruined by rain, one went missing (both were not properly delivered to my house), but the co. ordered the replacements without complaint. I would absolutely recommend to others! And I will never order anything that has to be delivered by FedEx again.

Great communication,nice selection of products. Even called to check in after I received the order to make sure everything ok

My island legs arrived in a couple of days and was packaged very well. Plan on continuing to make future purchases.

I have ordered many items from them. Everything is always high quality. Customer service is also very helpful.

Great service and even received a follow up call for our small order.

I loved the pedestal legs i bought. They exceeded my expectations.

Very easy, seamless purchasing process; immediate acknowledgement; prompt shipping.
Reliable and consistent service!

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

I appreciate that they call to see that our order arrived on time and in good condition. That extra level of service is appreciated and makes you feel valued as a customer.

I had to special order some legs which were not in stock. They kept me informed of the delivery and shipped on time. The woman I dealt with was fantastic!

The customer service rep that I spoke to about changing the shipping date was a delight to work with. She went into the order and changed the shipping date for me (I was going to be out of town when the order should arrive) so that I would not have to cancel the order and then reorder. As always the Leg Kit arrived unscathed from shipping and ready for finishing and final assembly.

It was so easy to find the style of island legs that we wanted for our kitchen. The information and pictures available made it really easy to shop for the island legs. Shipping was fast and they arrived without any damage. They even followed up with a phone call after we received our package to make sure everything was good with our order. Would definitely order from these guys again!

The quality of the product was very good. I would definitely use Osborne as my go to for furniture parts.
The website is a little difficult to use. There is not a return button or an easy way to return to the home page.

Ordering from the website was easy with a nice selection of legs to choose from. The legs I received were well made and perfect for my project. I had to return the first order because the legs I chose were too large for my table and they made the return very easy. Will definitely use them and highly recommend them to all!

This was my first order I was very pleased with the ease of ordering delivery was fast would definitely order again if needed

Very responsive and knowledgeable sales team. Great product with a quick ship.

Osborne’s Online ordering was very easy. The oak bench legs ordered were of excellent quality, very well matched and stained beautifully. Osborne’s phone follow up after my order was delivered takes your product and service offering to the next level. I will definitely order again when I need high quality wood products.

Excellent customer service overall, appreciate the followup by phone, and the selection of wood rail moldings is unparalleled in diversity and quality.

I'm very satisfied with the product, customer service , the ordering process. Customer service is very helpful and they answer all my questions. Professional group of people.

Osbourne called to make sure the items arrived safely! The day they arrived! Well done to Osbourne

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

Quick order process, and our items were received in just a few day. Fabulous!

The customer service from Osborne was above board. Their pricing was better than Amazon. They shipped immediately, I believe I received my order within 2 days. I would definitely give this company 5 stars!! The company even followed up with a phone call to make sure the quality of the product met my expectations - phenomenal :)

Osborne is one of the only suppliers I can find for small wood molding/trim. I use these a lot in my artwork. I wish shipping costs could be reduced because the shipping costs me almost as much as the product. But all wood trims are securely packaged and shipped quickly.

You have the best customer service I have ever experienced. I have already recommended you to friends!

The description of the table slides and which ones to order was accurate and helpful. The slides came quickly. The direction and set up was easy and the product worked great. Big upgrade for the dining table they were used on. The only complaint around the shop was that the slides were not solid maple, the were solid maple finger jointed together.