I don't see how it could get any easier or better.

Excellent consumer service. Personally called to say that my inlay selection was on back order and to give me other options to complete my order.

The quality of the wood legs is good. They were delivered in good condition and on time. I will definitely order from Osborne again.

I did not set up a user name and password when I ordered previously—then it would not allow me to order another item later without the user name and password. There should be a guest check out option.

Your company always does a great job, and the service is spot on all the time.
I would highly recommend you to others.
Sincerely,
***

Customer service was very god and delivery was faster than expected.
Only problem is total cast, by the time you add duty, freight and taxes it very expensive. Eight table legs less than ***us cat me nearly ***. cad. I have ordered a catalogue and will see if there is anything else I could use

The rating is for both the products (I buy inlay strips for various woodworking projects) and for the customer service Osborne. They are helpful when I'm placing an order and I always appreciate the follow-up call that they make to confirm that I'm happy with my products.

Absolutely outstanding service, CAD was immediate and project was finished in less than two days. Project was perfect, can’t be happier.

I love that Osborne Wood Products has such a wide selection.
My recent order came quickly, that staff was helpful, and the corbels that I ordered were well made and exactly what I needed.
Thank You,
***

Everything went super smooth. Better than that, actually - *** knew exactly what I needed and made the custom order a breeze. Not only that, but I ordered one day and had the order in my hands the very next day.

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

Great company to work with. Products were exceptionally made, exactly as described, priced fairly, and more then delivered on time. Also excellent customer service follow up. Would highly recommend Osborne Wood Products to anyone looking for what they have to offer.

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

I love the set of maple legs I purchased from Osborn Wood. A local wood shop, Long Leaf Wood, made an amazing desk with them and I'm very pleased. Osborne Wood had a wonderful selection of table legs, they were easy to order from and speedy with the delivery. I'm grateful I chose Osborne Wood Products for this project.

I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.

Hi, Your staff & service was great. Very friendly, helpful and the product arrived when they said it would. The only negative I see is that the pieces that I bought are rough and will require a lot of sanding. Is there an option to buy from Osbourne pre sanded bamboo stick material?
Thanks,
***

I live in the US Virgin Islands. I needed help to place my order for over seas delivery. The staff was incredibly helpful and pleasant. Received the chair legs I ordered timely and without a snag. Thank you. Donna

You had the product - square, wood, drawer knobs - that I could not find locally. I will shop again the next time I can't find what I'm looking for to finish a project.

Beautifully crafted corbels. They are perfectly designed, and exactly what I was hoping for.

There is a wide variety of products. I've always received excellent customer service.

Exactly what I was looking for and for a good price

Ordered a sample item and received in a couple days. Great service!

As usual outstanding service, project CAS was ready for review the same day and actual project was ready the next day. Staff is very present and helpful.

We have ordered from Osborne Wood Products for many years. The items we have purchased are very good quality and have been shipped to us quickly.

Delivery was much faster than promised. Wood quality was very good. Appreciated the follow up with a phone call to make sure everything was acceptable and my orders have been relatively small. Only possible suggestion would be if the faux bamboo would have been sanded a little more - but understand some customers may want it slightly rough.

The service was great! Quick turn around time and the legs were received when promised. I will highly recommend you.

I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

Customer Service people are always great to work with. Product quality is always top notch.

Everything was great except one of the the legs had a shallow socket for the skirt board to fit into. We just had to saw off a bit of the skirt board “peg” area. Sorry can’t remember proper names. Thanks!

Your shipping department did an excellent job packaging the legs. I'm glad they did the outer cardboard was damaged in transit. The legs were fine when I opened the box. Your pictures on website don't do your product justice. The legs I ordered are beautiful. When I'm finished with the table I plan on ordering legs for a bench. Tell your employees great product, they should be proud. Yes I would recommend your product. Thanks again