There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

This place is awesome and I will for sure recommend to others. I brag every chance I get.
Great Great Great customer service and Delivery was very fast.

Osborne provides quality products at a reasonable price in a timely fashion

your product quality is first class and your employees service your clients well. Sara earned double points on this order for her patience. the only point i would make is that it should be possible to give freight estimates prior to going through the CAD process to avoid miunderstandings in the early process. Thanks to Osborne team Ulrich Krauskopf

Really nothing to improve here - I picked the product of my liking and ordered it. I received the product fast and it was exactly how it was described and, more important, exactly how I imagined it to be.
A small detail for improvement. I ordered the first time with Osborne and I could not create an user account during the order process - it would not accept my email address. I had to create an account first and then log in to order.

Very quick shipping and excellent quality! Price also very good!

Great service, amazing work. Love the phone call to see if we received our table legs and if there was any problems

The product was perfect, communication was clear, and delivery was quick and seamless!

Keep improving on your service, you are close to perfect!

Bought from you for 20 years and have always received everything quickly, and the quality is impeccable!

The materials provided arrived on time and in great condition! The price was fine in that my customers were pleased with end results and overall value.
I will definitely keep offering these products in my cabinetry portfolio in the future.
Thanks!, ****... Owner ******

Fantastic service, fast shipping, excellent product. What more can I say?

I am beyond pleased with not only the craftsmanship and high quality of the oak pyramids I purchased, but with the fantastic customer service extended. Same day as order shipping. Well packaged. Follow up phone calls to see if order arrived and if I was happy with their product.
I will alway keep Osborne Wood Products at the top of my list for quality wood parts.

I have ordered from Osborne Wood Products several times over the years. Every item is well made, beautiful and shipped quickly. Thank you!

Good selection of leg styles proactive service, quick response and shipping. Website needs improvement. Very satisfied with the product quality and service.

Great company to work with. Products were exceptionally made, exactly as described, priced fairly, and more then delivered on time. Also excellent customer service follow up. Would highly recommend Osborne Wood Products to anyone looking for what they have to offer.

Everything was perfect and shipping and delivery were ahead of schedule.

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

Excellent design, good craftsmanship. The only business that really provides such a product. This is my second time buying from OWP but not my last. Customer for life.

Customer Service people are always great to work with. Product quality is always top notch.

This was my first order I was very pleased with the ease of ordering delivery was fast would definitely order again if needed

Ordered samples. Product arrived quickly and the follow up by customer support was unexpected. I highly recommend Osborne and I will be ordering from them in the near future.

There is a wide variety of products. I've always received excellent customer service.

I work order parts for cabinets and tables from Osbourne often. I can find just the right pieces needed to complete a custom design. Great products, great service, and speedy shipping.

Received exactly what I ordered. Excellent customer service and I will do business with Osborne wood products in the future.

The ordering process was great. Customer service was very attentive to my order. I would recommend Osborne there products are excellent.

Great service, fast delivery, excellent product! Followup from company was great!

No improvements needed

Items were shipped promptly and arrived in excellent condition. An Osborne rep called and checked on the shipment to be sure everything was correct and in good shape.

Always a pleasure to work with Osborne...and I appreciate that they follow up on each order to make sure everything is good.

I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.