Company called immediately after I ordered online to let me know my selection would be slightly delayed. We worked out an alternative selection that was in stock and it was promptly shipped. Cost on alternative was adjusted to the original pricing. Furniture feet arrived and are great. Excellent service. Highly recommend.

Osbourne called to make sure the items arrived safely! The day they arrived! Well done to Osbourne

Maybe cheaper shipping options. Could not find one of these 3 items so ordered off Amazon to get free shipping, centering pins, leaf locks, levelers. Design and finish was outstanding. Instructions very good. Maybe have a selection of #10 cabinet screws you could order, had to use deck screws with washers to make it a cabinet type head.

Very helpful in placing my order. I received email and phone call after my products arrived to ensure my total satisfaction with my ordering process, delivery, and actual product after receiving items.

I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.

As usual outstanding service, project CAS was ready for review the same day and actual project was ready the next day. Staff is very present and helpful.

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

I did not set up a user name and password when I ordered previously—then it would not allow me to order another item later without the user name and password. There should be a guest check out option.

Easy ordering good selection fair pricing arrived on time and Osborne followed up to see that the order arrived.

This is a fantastic company. Ordered a custom built kitchen island. Everyone was super helpful from start to finish and in a very timely maner. We love the product and will definitely use Osborne Wood Products again.

The ordered items were totally up to specs.Requested color matching was superb and delivery time was amazingly fast for a custom order.

Very easy, seamless purchasing process; immediate acknowledgement; prompt shipping.
Reliable and consistent service!

Extremely satisfied with your customer service. Questions answered promptly and product received so quickly I couldn't believe it. Would highly recommend your company.

Beautifully crafted corbels. They are perfectly designed, and exactly what I was hoping for.

Your shipping department did an excellent job packaging the legs. I'm glad they did the outer cardboard was damaged in transit. The legs were fine when I opened the box. Your pictures on website don't do your product justice. The legs I ordered are beautiful. When I'm finished with the table I plan on ordering legs for a bench. Tell your employees great product, they should be proud. Yes I would recommend your product. Thanks again

Customer Service people are always great to work with. Product quality is always top notch.

Really nice quality products. Customer service was easy to work with.

Ordered samples. Product arrived quickly and the follow up by customer support was unexpected. I highly recommend Osborne and I will be ordering from them in the near future.

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

The website was very easy to use. My order was processed and shipped within a day! I received my order two days later. Everything was in excellent condition. The product was just as described and of very good quality. After my order arrived I received a call and email confirming that I received my order and that it was in perfect condition. I would recommend Osborne to anyone and I would order from there again.

Ordering from the website was easy with a nice selection of legs to choose from. The legs I received were well made and perfect for my project. I had to return the first order because the legs I chose were too large for my table and they made the return very easy. Will definitely use them and highly recommend them to all!

The order process was easy, the items were top quality were shipped so quickly. I’m so glad I found Osborne wood products - thank you!

The products were wonderful. The shipping was fast, and everything was delivered in excellence condition.

We have been very pleased with the products we have ordered from Osborne through the years. Thanks. Randy Hofer

Excellent customer service overall, appreciate the followup by phone, and the selection of wood rail moldings is unparalleled in diversity and quality.

Felt like I just hit "enter" to complete the order and it shows up!

Always in stock products
Arrives in a reasonable amount of time

Stellar experience from beginning to end. Greatest compliments regarding all wood and hardware products.

I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

Arrived fast and everything seem good as describe what was on the website