This is a fantastic company. Ordered a custom built kitchen island. Everyone was super helpful from start to finish and in a very timely maner. We love the product and will definitely use Osborne Wood Products again.

your product quality is first class and your employees service your clients well. Sara earned double points on this order for her patience. the only point i would make is that it should be possible to give freight estimates prior to going through the CAD process to avoid miunderstandings in the early process. Thanks to Osborne team Ulrich Krauskopf

All the elements that I ordered were exactly what I wanted and they worked perfectly.

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

Super efficient return and exchange process. Thank you! I was able to get my order reprocessed via the chat function and my new legs arrived swiftly!

Great stuff. Quick and efficient ordering and fast delivery. Pricing a bit dear but shuch is life.

I work order parts for cabinets and tables from Osbourne often. I can find just the right pieces needed to complete a custom design. Great products, great service, and speedy shipping.

I am beyond pleased with not only the craftsmanship and high quality of the oak pyramids I purchased, but with the fantastic customer service extended. Same day as order shipping. Well packaged. Follow up phone calls to see if order arrived and if I was happy with their product.
I will alway keep Osborne Wood Products at the top of my list for quality wood parts.

Everything was great except one of the the legs had a shallow socket for the skirt board to fit into. We just had to saw off a bit of the skirt board “peg” area. Sorry can’t remember proper names. Thanks!

Great service, fast delivery, excellent product! Followup from company was great!

No improvements needed

Very happy with Osborne across many years and many orders. Shipping is always speedy, prices are fair, and the quality can't be beat. Customer for life!

Great doing business as always and in the past. I was satisfied with what I purchased. Thank you.
Carey.

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

Good product, timely response, excellent customer service!! Keep up the good work.

We are so appreciative of your business. You all always have what I need and most times ship that same day. Thank you for your exceptional products and service.

Company called immediately after I ordered online to let me know my selection would be slightly delayed. We worked out an alternative selection that was in stock and it was promptly shipped. Cost on alternative was adjusted to the original pricing. Furniture feet arrived and are great. Excellent service. Highly recommend.

Easy to work with. Excellent product.
I will use them again.

We are very satisfied with delivery, customer service and yes we would recommend to others.

Thrilled that you could make custom leg extenders to my specifications - and so quickly! Price was great, quality great and speedy service. Thank you!
Shipping cost to Canada was a steep price however.

I feel that price is high because there is not a lot of options for buying legs in the market hence they deliver high pricing. No contractor pricing so I only use when I have to.

The pedestal base was delivered very quickly. Quality is outstanding. Only small issue was some slight damage to one of the legs that most likely occurred during shipping. Sanded right out. Very happy with the product and customer service. Loved the follow up call to check on our satisfaction. Great selection of products!

I’ve ordered turned table legs multiple times, and I’ve always had good service. The continued orders speak for themselves..

I am a repeat customer. Excellent product at great price with quick delivery. I do wish there was a cheaper shipping option though even if it took a few more days to arrive.

*** was very helpful in answering my questions upfront. Evan Lord was over the top in coming up with the design for new chair legs.

I bought 9 cherry legs and I wish the color of legs was more consistent. A few were all heartwood, several were a heartwood- sapwood blend and the rest mostly sapwood.

Diana was a great help! Wood was high quality, Will order again.

Very easy to work with, and I would definitely use them again

Excellent experience each time I order from Osborne. I have called a few times for tech help and they treat me with respect. Quality of the wood products I get are very very good. And they ship fast.

Too good to be true!

Good selection of leg styles proactive service, quick response and shipping. Website needs improvement. Very satisfied with the product quality and service.

Order was received when indicated, great quality, and received a phone call from customer service checking on my satisfaction —- great!