Service and product was good and as expected, would recommend this company as a whole to any business.

Great product, fast delivery, even had someone call a few days after receiving to make sure I was satisfied. I would definitely recommend Osborne Wood Products and will be ordering more products for myself. Thanks for the positive experience!! RLJackson

I have had communications already. I love your products and your service but have an issue on the delivery

Was able to get incredible finishing pieces that turned my good project to great! It was easy, fast, and affordable with a high quality of workmanship.

Products were great. A slight problem with delivery but solved effectively. Also impressed with phone call to make sure we received products. Very satisfied!!

The service was great! Quick turn around time and the legs were received when promised. I will highly recommend you.

I own a cabinet shop in Northern California. I am always pleased to work with Osborne. The staff is knowledgeable and that helps with quick design and pricing. I also appreciate the customer service they provide. Receiving a call after I get my order to make sure it is correct means something. I recommend.

I have used Osborne Wood products for 3 projects, and it has been a delight each time. The selection, pricing, and delivery were all above expectations. I received a phone call the day after delivery to ensure that everything arrived in satisfactory condition - who does that any more?

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.

Osborne’s Online ordering was very easy. The oak bench legs ordered were of excellent quality, very well matched and stained beautifully. Osborne’s phone follow up after my order was delivered takes your product and service offering to the next level. I will definitely order again when I need high quality wood products.

Order came promptly and they even CALLED to see if I was happy. Great legs and great service. Jerry

"The customer service was great. I had some questions before I order equalizer slides and the person I spoke to was extremely helpful.

Amazing product, amazing service! Quick and reliable shipping. Can't ask for much more!

Your company always does a great job, and the service is spot on all the time.
I would highly recommend you to others.
Sincerely,
***

Exactly what I was looking for and for a good price

Order arrived quickly (2 days) and was exactly what was needed to repair our dining table. I also received a call checking if order arrived and was OK. A nice touch I appreciated. No more sag in table and operates as it should. We are very pleased.

only took one phone call to get done what i needed. once agreed thats what i wanted confirmed through email and 8 days later it showed up on my doorstep. follow up phone call from company confirmed i had it and was pleased with their work. definitely would order from this company again.

I’ve ordered turned table legs multiple times, and I’ve always had good service. The continued orders speak for themselves..

We have ordered from Osborne Wood Products for many years. The items we have purchased are very good quality and have been shipped to us quickly.

Excellent customer service and beautiful wood products. They are very quick to ship and arrives nicely packaged. Upon arrival they followup to make sure i received my products and was satisfied. Can’t say enough positive about this company.

We always get quality components that are delivered on time. That is what a good supplier is supposed to do. I wish there were more like Osborne.

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

I have ordered from Osborne Wood Products several times over the years. Every item is well made, beautiful and shipped quickly. Thank you!

Would definitely recommend your high quality products and excellent customer service! Would love it if you had retailer(s) in California though due to shipping costs.

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

I bought 9 cherry legs and I wish the color of legs was more consistent. A few were all heartwood, several were a heartwood- sapwood blend and the rest mostly sapwood.

the products I ordered were very professional looking. Very little clean up and prep

The customer service rep that I spoke to about changing the shipping date was a delight to work with. She went into the order and changed the shipping date for me (I was going to be out of town when the order should arrive) so that I would not have to cancel the order and then reorder. As always the Leg Kit arrived unscathed from shipping and ready for finishing and final assembly.

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!